Who we are
CourtSlot is a booking app that lets a sports coach's clients see the coach's free slots and request sessions. It is operated by Pirow Engelbrecht, South Africa. Questions about this policy: pirowengelbrecht02@gmail.com.
What we collect
- Sign-in details. When you sign in with Apple or Google we receive your email address and, if you allow it, your name. We use them to link you to your coach's client record.
- Cell number. You confirm it with a 6-digit code we send by SMS. A confirmed number links you to the client record your coach saved with it, or becomes part of your new client record.
- Client details from your coach. Your coach keeps your name, phone number and notes about your coaching in their own app. Those details are shown to you in CourtSlot.
- Bookings. The sessions you request, confirm or cancel, any note you add, the price, and whether a booking has been paid.
- Proof of payment. If you choose to upload a photo or PDF as proof of payment, it is stored privately and shown only to your coach.
- Push notification token. A device identifier used solely to send you booking notifications.
We do not collect your location, contacts, health data, browsing activity or any advertising identifiers.
How we use it
Only to run the booking service: showing you availability, sending requests to your coach, telling you when a booking is accepted, paid, changed or released, and showing you what is due. We do not sell data, show advertising, or share your data with data brokers.
Who can see it
- Your coach sees your bookings, notes and proof of payment.
- Other clients never see your name or bookings. A slot you hold simply shows as unavailable to them.
- Service providers that process data on our behalf: Supabase (database and file storage, hosted in London, United Kingdom), Apple and Google (sign-in), SMSPortal (a South African SMS provider that receives your cell number and the code, to deliver the SMS), and Expo (push notification delivery). Each only receives what it needs for its function.
How long we keep it
Bookings and payment records are kept for as long as your coach needs them for their business records. Uploaded proof-of-payment files are kept with the booking they belong to. Push tokens are removed when you sign out, delete your account or when the device stops accepting notifications.
Deleting your account
In the app, open Account and tap Delete my account. This removes your sign-in, your confirmed cell number and your notification registration immediately. Your coach's records of your sessions and payments are not affected, because they are the coach's business records; if you sign in again later with the same account or cell number, you are linked to them again. Ask your coach directly if you want those records removed. Without the app, you can email us to request deletion; the steps are on the delete your account page.
Your rights
Under South Africa's Protection of Personal Information Act you may ask what personal information we hold about you, ask for it to be corrected or deleted, and object to its processing. Email the address above and we will respond within 30 days.
Changes
If this policy changes we will update the date at the top of this page and, for significant changes, tell you in the app.